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Durgemeister
Contributor
787 Views
Message 1 of 3

Can't Access BT Mobile on Chrome ?

Hi,

 

For quite some time, I have been unable to access BT Mobile via the MyBT "portal". On my Windows (7) PC, it works okay on Opera, but not on Chrome, I just get this -

Untitled.png

 

It is not a major issue, as I have the Mobile App, but it is nice to occasionally access the account on my Desktop. I am surprised that such a major Browser as Chrome is having an issue, and I wonder if there is something that I can do to resolve the problem ?

 

TIA

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2 REPLIES 2
Mender28
Contributor
763 Views
Message 2 of 3

Re: Can't Access BT Mobile on Chrome ?

I can access my BT Mobile account using chrome, albeit on a Macbook Pro. Try this.

Log in to MyBT

Go to https://www.bt.com/s/apps/appspackages/index.html?/extras#/package

Scroll down to Your BT Mobile

Under Useful Links

Click on 'Manage your mobile account'

 

If that doesn't work, try disabling add ons or extensions in Chrome (Google it)

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duncansby
Aspiring Expert
698 Views
Message 3 of 3

Re: Can't Access BT Mobile on Chrome ?

Not working on my Mac either - it's fine on Safari though

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