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Contributor
287 Views
Message 1 of 6

Can't Login

I can no longer login into my account, i've tried resetting the password but says my security questions are wrong. Any ideas?

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5 REPLIES 5
Distinguished Sage
286 Views
Message 2 of 6

Re: Can't Login

is it MY BT you cannot log into or your email ?
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Highlighted
Contributor
284 Views
Message 3 of 6

Re: Can't Login

Both. I've tried though yahoo but thats not working for me ever.

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Distinguished Sage
277 Views
Message 4 of 6

Re: Can't Login

Hi

I am sorry to see you are having problems

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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Highlighted
Contributor
276 Views
Message 5 of 6

Re: Can't Login

Thanks for the link

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Highlighted
Contributor
254 Views
Message 6 of 6

Re: Can't Login

I'm back on my email now my account had been hacked.
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