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Distinguished Sage
Distinguished Sage
356 Views
Message 11 of 25

Re: Can't access any websites! :(

The only thing odd is the IP address. The home hub does not issue automatic IP adresses as low as 192.168.1.19

 

Can you go to the device manager and uninstall the network adapter, then re-install it again and see if you get an IP address issued by the home hub, within the range 192.168.1.64 to 192.168.1.237.

 

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Aspiring Contributor
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Message 12 of 25

Re: Can't access any websites! :(

Thanks Keith, does seem a bit odd. I haven't altered the range in the settings. I'll re-install the network adapter drivers and see if that helps.

 

Will get back to you tomorrow, many thanks for your help thus far.

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Aspiring Contributor
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Message 13 of 25

Re: Can't access any websites! :(

Hi Keith, I have tried a release/renew and the IP address remains at .19... Any further ideas? Many thanks.

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Distinguished Sage
Distinguished Sage
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Message 14 of 25

Re: Can't access any websites! :(

What happens if you now restart the home hub, does it get a different IP address?

 

Its possible that the DHCP range is larger on the HH3. The values I gave you were for the earlier home hubs.

 

I wonder what IP addresses are being issued to your other (working) devices?

 

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Aspiring Contributor
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Message 15 of 25

Re: Can't access any websites! :(

The range you gave is correct for the HH3, too. I've tried restarting it but the IP address remains. I cannot even access the router from the device using the IP address: 192.168.1.254! This is very odd indeed...

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Aspiring Contributor
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Message 16 of 25

Re: Can't access any websites! :(

Hi Keith, any further suggestions? I'm tearing my hair out here 😞 Thanks.
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Aspiring Contributor
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Message 17 of 25

Re: Can't access any websites! :(

Does 192.168.1.254 respond to ping?

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Aspiring Contributor
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Message 18 of 25

Re: Can't access any websites! :(

Hi Coutts99, I decided to go back to a static IP address and can now access the HH but still can't view any websites. Any other ideas? Many thanks.

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Aspiring Contributor
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Message 19 of 25

Re: Can't access any websites! :(

Oh no, wait; now I can't access the HH again... AIPAHF ODS SHGOIUSR HG:SH SOIDG !!!! 😞

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Aspiring Contributor
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Message 20 of 25

Re: Can't access any websites! :(

And yes, it does respond to PING.

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