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yongkuk
Contributor
804 Views
Message 21 of 48

Re: Can't access the Online Player, nobody can help

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To be honest I could have got it working if I spent 6 hours on it, but I looked at the end goal (watching a bunch of overpaid, arrogant, ********* running around a field) and deemed it not worthy of my time. 

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pottyperson
Distinguished Guru
Distinguished Guru
785 Views
Message 22 of 48

Re: Can't access the Online Player, nobody can help

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@yongkuk wrote:

I think there will be many disappointed football fans come 3pm Saturday.


Do you mean the losing supporters at Liverpool v Stoke or those dappy enough to expect live TV coverage at that time?

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yongkuk
Contributor
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Message 23 of 48

Re: Can't access the Online Player, nobody can help

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People don't trade in their season ticket for TV coverage. I mean the general football fans who will watch most games. My reference to 3pm didn't mean matches that start at 3pm. It means that they will have struggled from 12:30 to 3pm to get the thing working, therefore by 3pm they will be disappointed 🙂

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legitimise_sailing
Distinguished Expert
768 Views
Message 24 of 48

Re: Can't access the Online Player, nobody can help

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I heard you can get it going in 6 hours so they should start at 9 am
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yongkuk
Contributor
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Message 25 of 48

Re: Can't access the Online Player, nobody can help

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Yes but you need a Ph.D in advanced mathematics

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LornaG
Beginner
738 Views
Message 26 of 48

Re: Can't access the Online Player, nobody can help

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Don't mean to hijack the thread, but I can't activate either. The links won't allow me to proceed as 'work is being undertaken at local exchange'. Emailed support, got told to ring a number, gave up after 1 hr 22 mins. Attempted to chat live, got cut off when I was number 1 in the queue. Utter madness. Utter joke.
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sickboy
Aspiring Contributor
722 Views
Message 27 of 48

Re: Can't access the Online Player, nobody can help

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Cant wait untill Saturday the BT Sport HQ will get destroyed by loads liverpool fans when their crappy online player still doesnt work

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pottyperson
Distinguished Guru
Distinguished Guru
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Message 28 of 48

Re: Can't access the Online Player, nobody can help

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@sickboy wrote:

Cant wait untill Saturday the BT Sport HQ will get destroyed by loads liverpool fans when their crappy online player still doesnt work


The good folk of Stratford-upon-Avon will be hoping they find the right place then.

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Richardshaffner
Beginner
680 Views
Message 29 of 48

Re: Can't access the Online Player, nobody can help

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I am also having the same problem here as the original poster. I have apparently only got to activate the app to view bt sport, but lo and behold, I can't. There are numerous error messages, apparently I don't have a phone line with bt (I do!) and I am still waiting for a reply from their customer support, and a phone call from somebody there (promised on Tuesday!) to support me with this issue?

Any ideas guys and girls?
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Indrid
Contributor
641 Views
Message 30 of 48

Re: Can't access the Online Player, nobody can help

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Still no movement on this.  The same error persists.  Contact form submission unanswered.

 

This is what happens when you make customers jump through extra hoops.  You know who your customers are and who has broadband, why is this "Activation" not automated?  A shambles.

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