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paulbrash
Beginner
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Message 1 of 2

Can't change cap despite paying and in credit

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How come BT are so hopeless that after 7 phone calls each one on hold for 15 minutes they cannot remove the cap on my spend £200 the max despite I paid and am 200 pounds in credit - each one conflicting information - I am abroad and is so frustrating and the call centre is in the UK!
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paulbrash
Beginner
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Message 2 of 2

Re: Can't change cap despite paying and in credit

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Cancelled contract £200 spend limit is ridiculous especially if I can afford more, and am in credit to the amount of the cap .... crazy
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