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zoesdad70
Beginner

on ‎14-08-2021 16h01

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Message 1 of 2

Can't claim reward card - Try after some time eror

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Since signing up for full fibre, i've had texts and emails about claiming my reward card. When I click on these I get taken to the home page with the message: Error! Please try after some time.

Can you please tell me how I can claim my reward card?

Thanks

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RobbieMac
Moderator
Moderator

on ‎14-08-2021 16h24

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Message 2 of 2

Re: Can't claim reward card - Try after some time eror

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Hi @zoesdad70 

Welcome to the BT Community and thanks for your post!

I'm sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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