Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
zoesdad70
Beginner

on ‎14-08-2021 16h01

268 Views
Message 1 of 2

Can't claim reward card - Try after some time eror

Go to solution

Since signing up for full fibre, i've had texts and emails about claiming my reward card. When I click on these I get taken to the home page with the message: Error! Please try after some time.

Can you please tell me how I can claim my reward card?

Thanks

Tags (4)
0 Ratings
1 REPLY 1
RobbieMac
Moderator
Moderator

on ‎14-08-2021 16h24

261 Views
Message 2 of 2

Re: Can't claim reward card - Try after some time eror

Go to solution

Hi @zoesdad70 

Welcome to the BT Community and thanks for your post!

I'm sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

0 Ratings