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wolfmanii
Contributor
1,584 Views
Message 1 of 6

Can't find the BT Usage Monitor - How do you get it added?

Hi,

    I can see from the forum threads that there is a BT Usage Monitor that you can access through My BT. However, when I look at my 'My BT' account, there is no sign of the usage monitor.

 

Any help in getting access to it would be appreciated.

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5 REPLIES 5
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Storm_Force
Aspiring Expert
1,575 Views
Message 2 of 6

Re: Can't find the BT Usage Monitor - How do you get it added?

Go to my BT

Select your landline / broadband account

Look down the page where it says manage your services

Click on the broadband tab

You should then see the link to check your usage

 

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wolfmanii
Contributor
1,566 Views
Message 3 of 6

Re: Can't find the BT Usage Monitor - How do you get it added?

where is the  broadband tab? I do not seem to have this when I scroll down to the manage your services

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Storm_Force
Aspiring Expert
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Message 4 of 6

Re: Can't find the BT Usage Monitor - How do you get it added?

bt.jpg

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Distinguished Guru
1,552 Views
Message 5 of 6

Re: Can't find the BT Usage Monitor - How do you get it added?

 


@wolfmanii wrote:

where is the  broadband tab? I do not seem to have this when I scroll down to the manage your services


 

Hi.

 

If you want a short link, I've got bookmarked :-

 

https://www.bt.com/appsyouraccount/secure/cyahub.do

 

hence you enter your bt.com login (unless already logged in), and follow the instructions Storm_Force gave.

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wolfmanii
Contributor
1,547 Views
Message 6 of 6

Re: Can't find the BT Usage Monitor - How do you get it added?

Nope, mine looks nothing like this. Is it because I am on BTinfinity?

 

I have no tab options just phone options even though the account says 'Broadband and Calls' and these Phone options just say there is an error and cannot display information.

 

bill.jpg

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