@legitimise_sailing That's exactly what we're trying to do, activate it, but to no avail!
The online activation process keeps returning this error:
There's been a technical error – but you can still place your order online. To order a Broadband and Calls package with optional TV, click here To add BT Vision to your existing BT broadband package, click here To order a new phone line, click here To switch your calls back to BT Click here Ref# CON-0113
Looks like you need to contact sales to get your order fixed. I had no problems on 0800 800 030
Round and round and round it goes.
The on-line activation is not working. Yes, we could try calling the 0800 number but that doesn't solve the underlying problem.