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Message 1 of 3

Can't get fibre bt but have sky fibre

Hi, I have tried to get BT fibre as sky customer service has been poor. BT checker said there was fibre in my area but when I went to purchase it said it could only give me non fibre bb which is no good . Someone said there might be no space in cabinant but surely I already have a fibre line ??
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Message 2 of 3

Re: Can't get fibre bt but have sky fibre

Hi @Johnyspanton

if you enter your address in the BT ADSL Checker what does it say is avalible. 

You may have to select address as your number is with sky.  

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Message 3 of 3

Re: Can't get fibre bt but have sky fibre

Your existing connection would be ceased, and if there is a waiting list, it will be given to the person at the top of the list, and you would go to the botton.

 

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