Hi @Marshal
Thanks for your post and welcome back!
Sorry that you're being directed to your mailbox when trying to log in to your MyBT profile. This isn't something the Community is going to be able to help with. We can pick this up and sort it out from here.
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Cheers,
Robbie
