I am trying to upgrade my broadband to Infinity - when I try (from various browsers and various computers) I get a message saying there is a technical problme, but I can still place my order online. The error code is CON-0049.
Unfortunately none of the options given in the links in the message are for a BT Infinity upgrade.
Tried calling the 0800 number but am always on hold for up to 15 mins before I lose the will to live and disconnect the call. Is there any way round this, or am I doomed to call centre hell?