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Newtype1993
Beginner

on ‎07-04-2020 19h32

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Message 1 of 2

Can't renew Broadband discount

Hello I've been informed by bt that my broadband discount is ending soon and I need to renew it to continue but it says it cannot show me personalised deals right now and it's been like that for a week plus can't call the call centre during coronavirus and would like any help of what I should do about it, thanks in advance. 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-04-2020 19h34

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Message 2 of 2

Re: Can't renew Broadband discount

 

try phoning options team on 0800800030 and see what you can negotiate



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