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Claireew
Beginner
291 Views
Message 11 of 16

Re: Can't renew broadband due to technical error

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Have just spent 40 mins on phone - options team passed me to detentions. Very helpful but still unable to place order as there is a different technical fault to the one reported on the 9th November so will take another 5beorking days to fix. Girl did all she could but really the service is atrocious
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Claireew
Beginner
290 Views
Message 12 of 16

Re: Can't renew broadband due to technical error

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Claireew
Beginner
289 Views
Message 13 of 16

Re: Can't renew broadband due to technical error

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RETENTIONS! Not detentions I'm blaming the phone
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DavidM
Moderator
Moderator
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Message 14 of 16

Re: Can't renew broadband due to technical error

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@Claireew wrote:
RETENTIONS! Not detentions I'm blaming the phone

I'd blame the phone as well @Claireew Smiley Happy

 

Thanks for sending over your details. I tried calling, sorry I missed you. I can see there has been an order placed. Are you happy to close things off now?

 

Cheers

 

David

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Claireew
Beginner
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Message 15 of 16

Re: Can't renew broadband due to technical error

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Thanks David- yes just waiting on my new hub, hopefully arrive soon. Thanks for the help- Claire
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DavidM
Moderator
Moderator
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Message 16 of 16

Re: Can't renew broadband due to technical error

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Thanks for getting back @Claireew.

 

I'll close things off at my side but if there are any other problems let me know and I'll be happy to help.

 

Cheers

 

David

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