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Message 1 of 8

Can’t see BT Hub manager

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Apple iPad & iPhone can’t connect to hub manager (6) using IP address. All I get is a blank page. Tried resets of devices. Still actually connected to internet so not a major problem at the moment but want it working in case of problems in the future. I have been able to see it up to today. Any suggestions appreciated.

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Message 2 of 8

Re: Can’t see BT Hub manager

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This link works on my Ipad

http://192.168.1.254

Does it on yours?

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Message 3 of 8

Re: Can’t see BT Hub manager

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Nope. It has in the past though
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Message 4 of 8

Re: Can’t see BT Hub manager

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Try clearing cache etc. under Settings> Safari>Clear history and website data. If no joy then I’m lost!

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Message 5 of 8

Re: Can’t see BT Hub manager

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No joy, but appreciate you trying!

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Message 6 of 8

Re: Can’t see BT Hub manager

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Do you use an adblocker on the iDevices? If so, try switching it off temporarily to see if that let's you log on to the hub/

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Message 7 of 8

Re: Can’t see BT Hub manager

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Bingo! I was using f-Secure AdBlocker and disabling the content blocker on the hub manager page sorted it. Thanks for taking the time to post, it helps people with my level of tech knowledge a lot!

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Message 8 of 8

Re: Can’t see BT Hub manager

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Great - glad you got it sorted.

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