Can't send SMS

[sirjamesp]

Hi,

My mobile (Moto G) is connected to the BT network - I can make calls and connect to mobile Internet, but cannot send text messages for some reason.

This problem started some time today - I've had no problems before now.

Any ideas? Are there network problems today?

Thanks,

James.

[sirjamesp]

I should add... I can receive texts - I just can't send them!

[Johniec]

I have the same problem - I can receive SMS texts but unable to send

[Lagerlager]

Same here stressing me
Out , tried resetting but no help can not send normal texts can get them and make calls and use 4g but not send normal text

[callumh26]

same thing is happening to me aswell, does anyone know what the problem is? is there problems with the network?

[Johniec]

Just called and there is a national fault - they are working on it but no estimated time known as yet

[Damien1]

Same here would be nice if they let us know somehow

[Damien1]

The service stays page says nothing wrong with mobile network useless why have the page if you don't update it

[MattandLottie]

Can receive but not sent too.

Maybe a service message from BT would be good?

Oh of course its the weekend so no one in a position to make a decision is at work, just the low paid workers.....no change there then!

[JMB]

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@Damien1 wrote:
The service stays page says nothing wrong with mobile network useless why have the page if you don't update it

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Just been going through the diagnostics which did not help at all!

Unfortunately with telecome networks, it is very much a case that if the computer says there are no faults then there are no faults as far as the people in network control are concerned.  Same on all networks!

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