Hi i'm currently on Fibre 250 and I'd like to upgrade to Full Fibre 900/100 as my contract is about to expire. I'm currently paying £55.99 which is quite a bit more than the contracts out there.
When I try to upgrade via the website it doesn't let me and the website says I shouldn't call unless it's urgent. Can someone tell me how I'm supposed to upgrade before the contract expires?
Solved! Go to Solution.
Call the FTTP team on 0800 587 4787.
Thanks I called them and upgraded. Not sure I got a good offer but I'll be paying £65.99 for Fibre 900 with Halo 2
You should have got a slightly better deal than that, as for new customers its 59.99 for 900Mbps FTTP. Seeing you are near the end of your contract I would have asked for a better deal.
But hey ho, some people would murder for 900Mbps so swings and roundabouts!
Glad it worked out for you.