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HG6
Beginner
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Message 1 of 2

Can't use extender and homespot!

Updated the software for my homespot today and since then haven't been able to use the extender. Been working fine up until now. Only the power light is on on the two devices. Tried the restart and relink that BT suggests but hasn't resolved it. Also can't access the homespot's ip address anymore.
Any help hugely appreciated!
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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Can't use extender and homespot!

Why did you update it if it was working fine? If its not broken, why fix it?

 

It possible that the firmware was the wrong version for the hardware version, or the upgrade was corrupted and did not install correctly.

I would guess that that its now probably "bricked", so unless there is some form of recovery mode, its going to be useless.

 

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