I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Welcome to the forum and thanks for your post!
I'm sorry to see you're in this position. I do empathise with your situation. Send us over your details and we'll get back to you.
Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.