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StuJD
Beginner
238 Views
Message 1 of 3

Cancelling a package.

Can anyone provide a simple email address or snail mail address where I can cancel the TV parts of my current pack.

I have neither the time or the inclination to go through the rigmarole of a phone call where most of the time is spent with the call handler trying to persuade to to take on more rather than less.

 

I've made up my mind and simply want to inform BT of my decision.

 

Many thanks in advance for any help.

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
235 Views
Message 2 of 3

Re: Cancelling a package.

As far as I am aware you can not cancel packages online or by email. You will need to call BT. Try 0800.800.030 which is the UK based Options Team. They usually deal very quickly with callers. If you are canceling a package early you may be hit with cancellation fees.

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licquorice
Distinguished Sage
Distinguished Sage
224 Views
Message 3 of 3

Re: Cancelling a package.


@StuJD wrote:

Can anyone provide a simple email address or snail mail address where I can cancel the TV parts of my current pack.

I have neither the time or the inclination to go through the rigmarole of a phone call where most of the time is spent with the call handler trying to persuade to to take on more rather than less.

 

I've made up my mind and simply want to inform BT of my decision.

 

Many thanks in advance for any help.


Took me less than 5 minutes on the phone (150) to a nice geordie lass  this morning to cancel my BT Sport.

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