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Contributor
1,016 Views
Message 1 of 10

Cannnot Access Webmail - Redirection Issues

Hi,

 

I cannot access webmail - Chrome states :

 

"home.bt.com redirected you too many times."

 

Firefox states :

 

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete"

 

Was working this morning.

 

Regards,

 

Shadders.

 

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9 REPLIES 9
Contributor
1,009 Views
Message 2 of 10

Re: Cannnot Access Webmail - Redirection Issues

Same with me - what's the answer?

 

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Contributor
1,008 Views
Message 3 of 10

Re: Cannnot Access Webmail - Redirection Issues

Can access secondary email address but not primary email!

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Contributor
1,002 Views
Message 4 of 10

Re: Cannnot Access Webmail - Redirection Issues

Hi Jen,

 

Thanks for confirming - not sure what the solution is - only occurred today.

 

Checking - for some reason - BT may have farmed out e-mail services to US Amazon - and they have an issue with their servers. Log i have indicate possible anti-virus checking gone wrong with their servers.

 

Regards,

 

Shadders.

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Aspiring Contributor
998 Views
Message 5 of 10

Re: Cannnot Access Webmail - Redirection Issues

Just started a thread about this, looks like a fault on  BTs side.

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Contributor
957 Views
Message 6 of 10

Re: Cannnot Access Webmail - Redirection Issues

I can get into sub email address OK but not into primary email!  Get message as below -

 

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

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Newbie
940 Views
Message 7 of 10

Re: Cannnot Access Webmail - Redirection Issues

Hi,

 

I cannot access webmail - Chrome states :

 

"home.bt.com redirected you too many times."

 

Firefox states :

 

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete"

 

I seemed to be working last night. But that was still January.

 

It does not work on the primary account which I access thru my bt etc then onto the sub accounts.  But I can access my sub accounts by using their e mail addresses and passwords.

 

I spoke to BT at the Indian call centre (which may as well be on the moon) and just got put thru the mincer as I expected, with excuses and delaying tactics. I realy do hate the whole concept of BTand its global dominence.

 

Any ideas... cos bt havent.

 

Brauntonboy

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Contributor
874 Views
Message 8 of 10

Re: Cannnot Access Webmail - Redirection Issues

Hi,

 

It would be good idea if BT published that there is a problem, and also stated that they are looking into it.

 

The failure to provide any response, one does not know if they are aware, or trying to resolve.

 

A forum is NOT the location to notify BT that there is a fault.

 

I have not called the fault people as others have done, as it has been indicated, that BT fail to actually recognise there is a problem.

 

Regards,

 

Shadders.

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Aspiring Contributor
849 Views
Message 9 of 10

Re: Cannnot Access Webmail - Redirection Issues

I had this problem earlier today but it seems to be fixed now. I would try it again now !

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Contributor
827 Views
Message 10 of 10

Re: Cannnot Access Webmail - Redirection Issues

Hi,

 

Yes - seems to have been fixed now.

 

Regards,

 

Shadders.

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