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oldgreygary
Contributor
1,153 Views
Message 1 of 11

Cannot access emails 'online'

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Hello,

 

I am trying to access my BT Yahoo mail accounts 'online'. For some reason it keeps coming up with service not available.

This message has been appearing now for a couple of days. Is anyone else having problems with this? Or any advice? Thanks.

 

Gary

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10 REPLIES 10
Helenoftroy
Beginner
1,134 Views
Message 2 of 11

Re: Cannot access emails 'online'

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Have had same problem trying to access email via My BT but can get emails on my phone. am exasperated as phone prob reporting has a wait of 20-30 mins & so-called 'live' chat 8 mins - clearly not v live like the email access!! Any ideas welcome
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oldgreygary
Contributor
1,109 Views
Message 3 of 11

Re: Cannot access emails 'online'

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No idea why, but I can now access my emails.

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DavidM
Moderator
Moderator
1,064 Views
Message 4 of 11

Re: Cannot access emails 'online'

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Bit of a glitch in the matrix there @oldgreygary. Glad to hear it's all sorted again. How are you getting on @Helenoftroy?

 

Cheers

 

David

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Helenoftroy
Beginner
1,057 Views
Message 5 of 11

Re: Can now get my mails phew!

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Great - I can now get into my emails too. What a relief. 

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DavidM
Moderator
Moderator
1,042 Views
Message 6 of 11

Re: Can now get my mails phew!

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Thanks for letting us know @Helenoftroy.

 

Cheers

 

David

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oldgreygary
Contributor
984 Views
Message 7 of 11

Re: Can now get my mails phew!

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Back to square 1 as today I cannot get my emails 'online' again! Something seems to be very amiss here!

 

Gary

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Helenoftroy
Beginner
951 Views
Message 8 of 11

Re: Can now get my mails phew!

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Also back to square one - very frustrating - clearly this os a serious glitch not the temporary problem that the message tells us! Grrrr..
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pompeygreg
Aspiring Contributor
921 Views
Message 9 of 11

Re: Can now get my mails phew!

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I have the same issue as well. Trying to access emails via bt.com I get a message saying "Sorry. We're experiencing a temporary problem with Email and are working to fix it as soon as possible. Please try again later
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pompeygreg
Aspiring Contributor
920 Views
Message 10 of 11

Re: Can now get my mails phew!

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managed to press send before I had finished. I've tried logging into mail on the yahoo page, but now that just diverts me to bt.com.
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