When I tried to login to wifi I got a message automatically pop up saying "important bt announcement' click for details etc, anyway I clicked on the link and it basically said I had been cut off for not paying the bill?
People will be able to help you a lot better if you tell us what was ACTUALLY said, now what you understood it "basically' meant and if you clarify which WiFi you were tryng to log-in to. The only place online BT are likely to send a message about bills is the My BT portal on bt.com.
a screen is displayed as a web page when service is suspended to advise you to pay after that service is blocked as has happened to the OP although in his case incorrectly
Fair enough on the notice page but I standby my other comment - people can help a lot better if others take the time to post facts and not assumptions and understandings.
Just an update, the openreach engineer arrived this morning and it would appear i achieved the grand slam of mishaps.
1). He confirmed that i had been cutoff by BT (still don't know the reasons why, Billing were extremely shifty, it seems a mistake was made by someone.)
2). After being transferred to the Faults dept yesterday it would seem that the resets that they instructed me to do caused my Hub 4 and Modem to un-sync and couldn't reconect no matter what he did. The engineer confirmed that this was the first instance he'd seen of this happening with Hub 4 and now fears there will be many of these coming, so be warned!
3). The modem which was placed on the floor was as hot as a cooker and possibly also adding to any issues - the engineers terminology.
So to summarise, he got me first of all reconnected, has replaced my Hub 4 with a Hub 3 and also a new modem. So far it is working like a dream and nearly twice as quick as the one day i previously had my infinity available!
Thanks @john46 and to those that helped as much as they could with the limited info i could supply!