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Distinguished Guru
1,088 Views
Message 31 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

Well, I get there, see the whole page, but the browser is still loading for roughly 5 mins and then it seems OK - not navigated away from the main page

 

Using Firefox 8.0 but with various blockers

(currently blocking ADTECH, DoubleClick Floodlight and Tagman)

(only allowing thomascook.com - not allowing adtech.de and levexis.com)

 

IP - 81.156

HH3 - 4.7.5.1.83.8.57.1.3 (Type A)

Still on the old up to 8mb service

-+-No longer a forum member-+-
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Highlighted
Expert
1,073 Views
Message 32 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

after the last couple of messages

 

can an expert tell me more please

 

as i have no idea

 

Terry

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Highlighted
Contributor
1,050 Views
Message 33 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

If its any help I have no problem accessing thomas cook have gone all the way to payment stage and worked fine
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Highlighted
Expert
1,040 Views
Message 34 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

are you using infinity ??

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Highlighted
Beginner
1,015 Views
Message 35 of 66

Re: Cannot get Thomas Cook Website to work

Hi Dean

I have had the same problem for at least a week hear are my details

IP 81.159

BT infinity

google and firefox

Hope you can help

Pollypig

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Highlighted
Beginner
994 Views
Message 36 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

Its interesting , this morning i managed to load the page on my hp touchpad , via wifi . It was slow however .

you would think if it loads on that it would load on any one of the 4 computers in the house or i phones ?

 

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Highlighted
Aspiring Contributor
977 Views
Message 37 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

I've been having this issue for a few weeks now too with BT Infinity.  Can't access thomascook.com at all but can access flythomascook.com.  I've tried IE9, Firefox 8 and google Chrome.

 

IP address - 86.176.xx.xxx

 

Router - ECHO LIFE HG612 - 2B

 

BT Home Hub 3

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Highlighted
Expert
937 Views
Message 38 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

i have put this on here for a few days now

 

is anything actually being looked into on this issue please ??

 

it appears not

 

can someone tell me different please

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Highlighted
Distinguished Sage
934 Views
Message 39 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

the mods are looking into it it takes time to collect data and get the network engineers to duplicate the problem and reply back to you when they have the information it will get posted back here
Highlighted
Expert
929 Views
Message 40 of 66

Re: Cannot get Thomas Cook Website to work (NOT SOLVED)

thanks for the info

 

it just seemed to be quiet

 

no one was saying anything about the issue

 

i will just wait now

 

it has been quite a while now since the first thread about the issue

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