Cannot login in to BT email on desktop

[A_Chad_7231]

When I try to login to my BT Mail account on my desktop I just get a Yahoo screen inviting me to sign up to Yahoo Mail. i cannot get past this screen as it just keeps clicking back. So I currently can't use BT Email on my desktop.

[DavidM · Accepted solution]

Hi @A_Chad_7231 and thanks for posting.

Sorry you're having problems logging on to your email. Have you tried clearing cookies and cache? Are you able to log on to webmail?

Cheers

David

[A_Chad_7231]

Yes that worked, thanks.