Cannot reset HH3 password because its got a d in it....

[patwestlake]

Using HH3 router as a back-up, and it now requires me to change away from the default password. This contains a "d", which BT now say they never do, so I won't accept the admin password....

Any thought?

Pat

[Keith_Beddoe]

Welcome to this user forum.

Never heard of that one, you can use any normal letter or number. Try a full factory reset using the recessed button.

Try a different web browser, as that may be the problem.

If all else fails, then the HH3 is faulty.

[DavidM]

Hi @patwestlake and welcome.

I'd have to agree with @Keith_Beddoe here. If a factory reset doesn't work then it's more than likely faulty. Can you try that and let us know how you get on?

Cheers

David