cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
patwestlake
Beginner
463 Views
Message 1 of 3

Cannot reset HH3 password because its got a d in it....

Using HH3 router as a back-up, and it now requires me to change away from the default password. This contains a "d", which BT now say they never do, so I won't accept the admin password....

 

Any thought?

 

Pat

 

0 Ratings
2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
455 Views
Message 2 of 3

Re: Cannot reset HH3 password because its got a d in it....

Welcome to this user forum.

 

Never heard of that one, you can use any normal letter or number. Try a full factory reset using the recessed button.

 

Try a different web browser, as that may be the problem.

 

If all else fails, then the HH3 is faulty.

 

0 Ratings
DavidM
Moderator
Moderator
446 Views
Message 3 of 3

Re: Cannot reset HH3 password because its got a d in it....

Hi @patwestlake and welcome.

 

I'd have to agree with @Keith_Beddoe here. If a factory reset doesn't work then it's more than likely faulty. Can you try that and let us know how you get on?

 

Cheers

 

David

0 Ratings