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Contributor
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Message 1 of 5

Cannot setup BT sport

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Trying to setup BT sport online player, Windows 8.1 , Chrome.

 

"There's been a technical error – but you can still place your order online.

To order a Broadband and Calls package with optional TV, click here
To add BT TV to your existing BT broadband package, click here
To order a new phone line, click here
To switch your calls back to BT Click here

Ref# CON-0113"

 

Any help would be much appreciated.

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Guru
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Message 2 of 5

Re: Cannot setup BT sport

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Contributor
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Message 3 of 5

Re: Cannot setup BT sport

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Thanks, tried that before posting, where I am meant to add my account number does not exist ?

 

"Please follow the link below for steps to update your BT ID if you've successfully ordered BT Sport and received your account number."

 

I cannot order as it gves an error ?!?

 

 

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Contributor
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Message 4 of 5

Re: Cannot setup BT sport

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This morning the website does not give me the error, but, when I try to view I get back to a billing page.

To be honest I am not surprised, they lost my connection for 2 days when I signed up then offered me £1 compensation! Everything I do seems to involved delay or a website chasing it's tail with BT, the speeds I am getting are better than broadband but not what was estimated for my line! I am beginning to regret leaving Sky!

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Contributor
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Message 5 of 5

Re: Cannot setup BT sport

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As if by magic today it works, more info would help here BT !!

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