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Beginner
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Message 1 of 2

Capped broadband?

I have been having issues with slow speed 1.98 upload 0.39 upload. Just got off the phone and have been told, after doing all the tests, that my line has been capped and it will be put right remotely rather than sending an engineer out.

    But i am left thinking that i have been paying for a service that has not been delivered.

Has anyone else had this problem?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Capped broadband?

If you look at this link it will explain things.

 

Why has my speed dropped

 

If you would like to provide your current ADSL Statistics

then someone will be able to give you an idea of your expected final speed.

Thanks

 

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