Capped line

[daviehop]

Had a bt engineer out a fortnight ago when he left my speed was 60Mbps now down to 40Mbps he said my extension lead to pc upstairs was causing the problem i have now moved my router next to the main bt socket. Will the line uncap and the speed return to 60Mbps

[imjolly]

post stats  if hh6 then advanced settings then technical log information

are you now connected directly to the master socket?

any line noise  dial 17070 option 2  should be silent and best with corded phone

[daviehop]

 

 

 

[daviehop]

Line test ok piks not great as using mobile phone

[daviehop]

Yess directly  to master socket 

[imjolly]

your connection time is only 1hr is that due to manual reset or router dropping connection

you are in a banded profile probably due to the number of resets you have had either with manually resetting/moving hub or hub resetting or a combination of both   you now need to maintain a stable connection with no resets and see if DLM will release banding and speed increase   this could take a few weeks

https://community.plus.net/t5/Library/FTTC-DLM-What-it-is-How-it-works/ba-p/1322799

[daviehop]

Moved home hub this morning will monitor it the next couple of weeks. I was under the impression that capping needed a manual reset. Thanks.

[imjolly]

any drop in your internet connection due moving hub, resetting, power cut etc is seen by DLM as a drop in connection and to many trigger the banded profile action

[daviehop · Accepted solution]

Since moving my router next to main bt socket and doing away with phone extension line my speed has increased to a rock solid 61 Mbps think my maximum speed is 65Mbps. Thanks.

[imjolly]

that's great   move to master socket seems to really have helped