cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
john46
Distinguished Sage
683 Views
Message 21 of 34

Re: Cashback cheque not received

Go to solution
please delete your account number personal details must not be posted on the forum
0 Ratings
faizakash
Beginner
670 Views
Message 22 of 34

Re: Cashback cheque not received

Go to solution

Hi John,

 

Could you please advise as to how to delete this. I do not seem to find any option under options tab.

 

Kind regards

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage
664 Views
Message 23 of 34

Re: Cashback cheque not received

Go to solution

@faizakash

I have removed it from public view for you.

 

Keith_Beddoe
Distinguished Sage
Distinguished Sage
654 Views
Message 24 of 34

Re: Cashback cheque not received

Go to solution

@faizakash

See https://www.broadbandbenefits.co.uk/cashback/

 

My cheque has not arrived - who do I contact?
Your original cashback claim is checked to make sure that you have ordered during a qualifying period, that you are a new broadband customer and that your broadband has installed. Once these have been checked we will organise for your cheque to be sent to your installation address. Please allow 45 days from installation for your cheque to arrive.

 

I ordered via a cashback site and am still waiting for my cashback.  How do I organise this?
You should contact customer services at the cashback site through which you originally placed your order.  This cashback cheque offer is different to a member exclusive offer via a cashback site.

0 Ratings
faizakash
Beginner
641 Views
Message 25 of 34

Re: Cashback cheque not received

Go to solution

Hi,

 

I oredered broadband directly via BT wesite.I do meet all the conditions and applied for cashback on 9th November 2017. It has more than 45 days now and I have still not received the cheue. Can you plaese chase this up for me.

 

Thanks.

 

 

 

 

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage
639 Views
Message 26 of 34

Re: Cashback cheque not received

Go to solution

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
DanielS
Moderator
Moderator
632 Views
Message 27 of 34

Re: Cashback cheque not received

Go to solution

Hi @faizakash,

 

I'll be able to get this checked into for you. To get in touch with us, click on my user name and then on contact the mods. It may take us a bit longer than normal to reply to you but we will.

 

Thanks

 

Danny

0 Ratings
faizakash
Beginner
626 Views
Message 28 of 34

Re: Cashback cheque not received

Go to solution

Thanks Danny. I have sent the email through the link.

 

Kind regards

 

 

0 Ratings
saf_saj
Aspiring Contributor
601 Views
Message 29 of 34

Re: Cashback cheque not received

Go to solution
Hi John, any update on the cheque delivery yet?

Many thanks

Saf
0 Ratings
NeilO
Moderator
Moderator
593 Views
Message 30 of 34

Re: Cashback cheque not received

Go to solution

Hi @saf_saj, John has chased this up for you this morning but it will likely take another few days before he has an update back from the cashback team. Sorry about the delay. 

0 Ratings