We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @saf_saj I'm sorry about the delay with your cashback cheque. Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll chase that up for you. You can find the link by clicking on my username.
Hi @saf_saj Thanks for sending in your details.
I've chased the cashback cheque for you and will have an update on delivery next week. I'll be back in touch as soon as they have updated me.