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StuartH
Moderator
Moderator
683 Views
Message 11 of 34

Re: Cashback cheque not received

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Hi Saf-saj

 

We need to wait for the full 45 days before we can chase this. 

 

If you still haven't received the cheque after the full 45 days, please post back and we can assist from there.

 

Thanks

 

Stuart

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saf_saj
Aspiring Contributor
681 Views
Message 12 of 34

Re: Cashback cheque not received

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Right ok. My 45 days end on 20th December. So if I haven’t received it by then should I just post back here to yourself?
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StuartH
Moderator
Moderator
677 Views
Message 13 of 34

Re: Cashback cheque not received

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hi Saf_saj

 

Yes once the 45 days completed post here on the thread and we will chase it for you.

 

Stuart

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saf_saj
Aspiring Contributor
653 Views
Message 14 of 34

Re: Cashback cheque not received

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Hi. My 45 days are over and still no cashback cheque. Could you please assist. Much appreciated.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
651 Views
Message 15 of 34

Re: Cashback cheque not received

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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saf_saj
Aspiring Contributor
645 Views
Message 16 of 34

Re: Cashback cheque not received

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Thank you
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NeilO
Moderator
Moderator
637 Views
Message 17 of 34

Re: Cashback cheque not received

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Hi @saf_saj I'm sorry about the delay with your cashback cheque. Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll chase that up for you. You can find the link by clicking on my username.

Thanks

Neil

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saf_saj
Aspiring Contributor
629 Views
Message 18 of 34

Re: Cashback cheque not received

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Hi I’ve done this now thanks.
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JohnC2
Moderator
Moderator
612 Views
Message 19 of 34

Re: Cashback cheque not received

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Hi @saf_saj Thanks for sending in your details. 

 

I've chased the cashback cheque for you and will have an update on delivery next week. I'll be back in touch as soon as they have updated me.

 

Cheers

John

 

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saf_saj
Aspiring Contributor
607 Views
Message 20 of 34

Re: Cashback cheque not received

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Thank you
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