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Gigabit
Contributor
370 Views
Message 1 of 4

Cashback declined

I signed up to BT and had a variety of problems with lots of order numbers, etc. but I was assured my cashback via TopCashback would be accepted. I've checked my account and it has been declined. Please can I have this looked into so I can have my cashback as promised.

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3 REPLIES 3
DavidM
Moderator
Moderator
361 Views
Message 2 of 4

Re: Cashback declined

Hi @Gigabit and thanks for posting.

 

I'm sorry there's been problems with the order etc. Can you confirm the first 3 letters of the online reference?

 

Cheers

 

David

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Gigabit
Contributor
341 Views
Message 3 of 4

Re: Cashback declined

Honestly, I've had so many orders it is hard to keep track. The original order (I think), began AJM.

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NeilO
Moderator
Moderator
330 Views
Message 4 of 4

Re: Cashback declined

@Gigabit Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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