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Message 1 of 3

Catch up not working via Apple TV

I watch BT TV on my TV using the app on my apple TV (plugged directly into my TV with HDMI) not casting from my phone/other device. That works fine apart from with Catch Up. When I watch series catch up of shows (for example 'Object of Murder') after about 15mins the show pauses on a frame for a minute or so and then re-starts but it has skipped to within a few minutes of the end of the show. Weirdly the progress bar at the bottom of the screen still only shows the actual time elapsed since I hit play. Any ideas?

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Message 2 of 3

Re: Catch up not working via Apple TVdr4

Hi @CERO 

is this still an ongoing problem  and is it on all content?

If so which  model Apple TV box are you using ?

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Message 3 of 3

Re: Catch up not working via Apple TVdr4

Thanks for coming back @zulu17. Yes, ongoing issue. Apple TV 4K 4th Gen.

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