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Message 11 of 12

Re: Cease on the phone line

@parkersimon84 wrote:

Yes, I think I've realised this now.  Thank you for helping out!

I did get some advice from one of the moderators. Lets hope you now get it sorted.

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Message 12 of 12

Re: Cease on the phone line

If it’s a records issue with the ceased line not showing as 100% ceased, and the line is still physically stopped/unused, the good news is that when an engineer goes out they’ll likely physically re-use that line so it shouldn’t take as long as a new line installation would if there are no other spare pairs. 

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