hi ,ive tried talking to chat staff ive rung numbers no good all i want is to change my bt additional over to primary im the bill payer, if you could help thanks
Did you speak with the BT ID team at BT ID Help? They are set up to specifically help with issues like this.
I'd recommend speaking with them first as they can reply sooner. However; if you find you still need our help, you can get in touch with me by clicking on my username and then on contact the mods. It'll take us some time to pick it up but we will be in touch.