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Message 1 of 2

Change cabinet possible?

My broadband speed is slow due to the cabinet I am plugged into. There is a cabinet directly behind my house, does anyone know of any precedent for openreach changing cabinets? I am currently right at the end of a long branch serving many homes and as a result my speeds are slow. The actual usable speed drops off from the test speed whenever in use. I fear I may be hitting my head against a brick wall unless anyone can offer hope?

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Message 2 of 2

Re: Change cabinet possible?

No, Openreach will not change cabinets.

See link

https://www.openreach.com/help-and-support/questions-about-fibre-availability/

and in particular the question "There's another cabinet near me that's already up and running.............." 

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