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Message 1 of 2

Change of BT Mobile plan - weird info on My BT information page

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Ordered a change of the BT Mobile Plan to save some money. Basically, just switched from 4GB data (paying £10.13 per phone, BT Broadband £5 discount applies) to 3GB data for £8. The change is due to be applied on Monday, 7/12/2020.

Now, when I go to My BT, Products, BT Mobile I read:

"Plan name BT Mobile: 3GB SIM Plan

Contract: 12 Months

When your contract ends: 06/12/2021

Contract terms: £8.00 per month until 05/12/2020 (then £13.00 a month)"

Hope, it's just a bug on their site or something and they actually mean 2021, not 2020 in this last line.

Or am I missing something?

tum_

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Message 2 of 2

Re: Change of BT Mobile plan - weird info on My BT information page

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Looks like this was just a temporary glitch of some sort.

The information is now correct.

 

 

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