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It makes perfect sense from BT's point of view. They made a contract with you and nobody else. You can't just tell them that someone else is now responsible and walk away from the contract.
BT also need a new contract, which will only be agreed if a credit check passes. This is to make sure that the new account holder can pay any bills.
Contracts are not transferrable.
The current account holder can move their account to another address. If you are the account holder, then you can just request a home move to your new address and transfer the service there, that would avoid any cancellation charges.
Because BT has no guarantee that they can pay or will pay.
I could find someone sleeping rough on the street and offer them a 4-pack of Special Brew if they sign a bit of paper for me. I then send off the letter to BT saying that someone else has taken over my contract, and it's not my responsibility any more.
What the guys have said is correct, it is not possible to transfer a contract from one name to another. The only thing that can be done is a new account can be set up in the new account holder name, this would involve a new contract as well as a credit check.
This also means that the old account would be ceased, (unless you were moving that with you to you new address) and any held to term charges my apply for stopping that service while still under contract.