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charlie82
Newbie
179 Views
Message 1 of 2

Change the date a Direct Debit leaves your bank account

Please help someone!  Would like to change the date my DD leaves my acount but unfortunately when I contact BT I can't get through to anyone who can do this for me.  Don't won't to change my bank details just the date of the DD.

 

Thanks Charlotte

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1 REPLY 1
Distinguished Guru
Distinguished Guru
170 Views
Message 2 of 2

Re: Change the date a Direct Debit leaves your bank account

If you pay the whole bill either monthly or quarterly the DD date is fixed. If you are on Monthly Payment Plan (same amount each month with 6-monthly reviews) you can change it yourself in MyBT. Click MyBT at the top of this page > Log in or Sign up > My bills and payments > Manage your payments > Change regular payment > Change payment details.

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