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Distinguished Guru
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Message 1 of 15

Changing BT Sport

I just signed up to BT sport in HD on Sky. Thinking I might get BTTV starter box - if I do how do I change my Sport to BTTV and cancel Sky?



BTLife | 1967 Plus Radio | 1000 Classical Hits
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Aspiring Expert
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Message 2 of 15

Re: Changing BT Sport


@stuartrogerson wrote:

I just signed up to BT sport in HD on Sky. Thinking I might get BTTV starter box - if I do how do I change my Sport to BTTV and cancel Sky?


You need to call up and do it, you can normally do it all as part of placing the order by phone. 

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Distinguished Guru
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Message 3 of 15

Re: Changing BT Sport

Utterly dismayed to find no subtitles on AMC


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Aspiring Expert
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Message 4 of 15

Re: Changing BT Sport

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Distinguished Guru
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Message 5 of 15

Re: Changing BT Sport

Makes no difference for those who rely on them


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Message 6 of 15

Re: Changing BT Sport


@stuartrogerson wrote:
Makes no difference for those who rely on them

Like anything people find essential, the onus is on the customer to check they're available before subscribing. 

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Distinguished Guru
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Message 7 of 15

Re: Changing BT Sport

Show me where it's says on the BT website that AMC doesn't have subtitles


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Aspiring Expert
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Message 8 of 15

Re: Changing BT Sport


@stuartrogerson wrote:
Show me where it's says on the BT website that AMC doesn't have subtitles

Show me where it says it does? Did you ask BT before signing up to it? 

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Distinguished Guru
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Message 9 of 15

Re: Changing BT Sport

I believe you raised this last year

https://community.bt.com/t5/YouView-Boxes/AMC-Subtitles/td-p/1529132

I'm surprised that AMC don't provide subtitles on their own new productions as that should be wholly under their control .not really surprised that older series and films don't.

Maybe ask AMC Uk what their plans for subtitling are going forward. Ofcom code for the new small audience channels are fairly weak and the code for On Demand subtitling virtually non existent although to be fair to Ofcom they have only recently taken that responsibility on from ATVOD.

Given that AMC have multi screening of the programs if providing subtitles by option is not currently feasible then I don't see why one of the overnight early hours repeats could not be a hard subtitled version that those who wish or need subtitles can record.
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Message 10 of 15

Re: Changing BT Sport


@zulu17 wrote:

Given that AMC have multi screening of the programs if providing subtitles by option is not currently feasible then I don't see why one of the overnight early hours repeats could not be a hard subtitled version that those who wish or need subtitles can record.

I suspect because it's expensive. As you probably know, the size of a channel's turnover is part of the criteria Ofcom uses. 

 

As for providing them on in-house productions, that doesn't seem unreasonable because the AMC.com (US) website saud

 

"Does amc.com offer closed-captioned episodes and live content?

You can always count on AMC originals being closed-captioned whatever device you use. AMC is committed to providing closed captioning for our hearing-impaired viewers."

 

http://www.amc.com/faq

 

So English language subtitles do exist. Maybe there's a technical difference which stops the US ones being used? 

 

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