Now that I've become a BT Broadband customer I no longer appear to be able to change my calling features online. If I select any of the links on the web site to change calling features it only offers me the option to either order BT Vision or upgrade my TV, Broadband and Calls package.
Before I had BT Broadband these same links took me to a screen where I could add or remove calling features from my line.
Are you using this page/link? - http://www.bt.com/appsyouraccount/public/index.do?siteArea=con.mya&s_cid=con_FURL_youraccount
It appears that what you're after is there.....
The Change your Calling Plan and Change or add Calling Features looks like it'll work for me
(it will open a new page asking for your Phone Number and Postcode)
Yes, that's the one I was using. I enter the phone number and postcode, confirm that I'm the account holder, it checks the line, then offers me just two options - "Order BT Vision Online" and "Upgrade your TV, Broadband and Calls package". No mention of calling features at all 😞
I didn't go as far as that!!
One for the mods to look into me thinks.....