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Newbie
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Message 1 of 3

Changing details

My flat mate recently moved out and our BT was under his name. i was looking to change the account and billing details over to my own but i am not sure how to?

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Changing details

You can`t do that. He has to close his account, and you have to place a new order in your name. This will give you a new account number.

 

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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Changing details

you cannot change account holder's name.  the account holder need to cancel the contract which may incur charges and then you or another flatmate need to apply for a new contract



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