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For personal reasons, I would like to change my BT Infinity primary email address - just the three digits that appear at the end. How would I go about doing this? I have seen messages asking the same question, but I end up going round in circles when I follow them.
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All u have to do is call the Order Mgmt dept inform the issue...They will place a new order for your ISP profile which will modify the primary email address of your choice.....the no is 0800800150 (8am to 8pm Mon-Fri ...9am to 6pm Sat....Closed Sun)
Do you not think the moderators will validate that they are dealing with the account holder before doing anything?
Yes, I will wait for the moderators to reply to my message via the contact form. It's the logical thing to do.