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Message 1 of 7

Charges for leaving?

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i'm looking at the possibility of cancelling my broadband package with bt and was wondering whether i would be charged for this and how long it would take?

i'm also looking to cancel my phone package aswell and was wondering what the charge would be for this. Any past experiences would be great to know of.

Many Thanks
Jack Daniells

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6 REPLIES 6
a_rad
Aspiring Expert
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Message 2 of 7

Re: Charges for leaving?

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If you are out of contract then no charge for line rental and call package, £25 if you cease broadband alltogether ie. you don't migrate with a MAC.

In contract then £7.50 x months remaining or £8 x months remaining for Unlimited Anytime.

Broadband Option 1 £7.50, Option 2 £11.50, Option 3 £11.75 x months remaining + cease fee £25 if you don't migrate with MAC.

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anita76
Beginner
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Message 3 of 7

Re: Charges for leaving?

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as from october if leaving new charges is £2 a month new rules from offcom for remaining months for phoneline

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glennk
Newbie
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Message 4 of 7

Re: Charges for leaving?

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hi anita76, do you have a link or more info on this?
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Distinguished Guru
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Message 5 of 7

Re: Charges for leaving?

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seasider40
Aspiring Contributor
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Message 6 of 7

Re: Charges for leaving?

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Do the new rules not apply to broadband?

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seasider40
Aspiring Contributor
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Message 7 of 7

Re: Charges for leaving?

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Just looke at Ofcom press release and only applies to landline contracts
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