Claiming BT reward card error message

[GrahamMo]

Hi all, two weeks ago we got BT broadband. Now in trying to claim the £110 reward card I’m getting the same message that others have received “Error - Please try again after some time” Can anyone kindly suggest a way of claiming?? Thanks for any help. Graham

[PaddyB]

Hi @GrahamMo,

Thank you for posting and welcome to the Community. I'm sorry you haven't been able to claim your BT Reward Card. If you send me your details, I'll be able to give you a hand claiming that.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy