Close Inactive Accounts

[edtrelinski]

I have a number of inactive accounts on My BT, which I would like to close. However, I can't seem to find out how to do it. Any ideas?

Thanks,
Ed

[gg30340 · Accepted solution]

If you contact Live Chat they should be able to help

Live Chat

[DavidM]

Hi @edtrelinski and welcome.

Good advice from @gg30340. Live chat should be able to sort this but if you get stuck post back and we'll lend a hand.

Cheers

David

[edtrelinski]

Thank you both. Live chat did the trick.

[DavidM]

Thanks for letting us know you're sorted @edtrelinski.

Cheers

David