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Contributor
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Message 1 of 2

Closing my BT account

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Hi, please can sopmeone tell me how to go about closing our BT account, try as I might I cannot find anything on the website, thank you 

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Distinguished Sage
Distinguished Sage
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Re: Closing my BT account

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You can not cancel on line. You have to call BT 0800 783 1401.

 

Be aware that if you are cancelling broadband and not transfering to another ISP other than Virgin or another cable provider, you will be charged a cease charge.

 

http://www.productsandservices.bt.com/products/broadband-cease-charge/?s_cid=con_FURL_ceasecharges

 

http://www.productsandservices.bt.com/products/static/terms/contracts-early-termination.html

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