Compensation

[Tc4]

Hi there, 

ive now had two occasions where the broadband in our block of flats & possibly the street was down, and it was for about 3 days but would be up in the evening then gone again in the morning. Does anyone know if this rules you out of compensation? It’s a nightmare working from home so I’m suprised if this shouldn’t qualify.

thank you

[Keith_Beddoe]

@Tc4 

Are you a BT Broadband customer?

[Tc4]

Hi Keith,

yes i am With bt.

[gg30340]

Have you reported a fault?

You will only be entitled to compensation if you have reported the fault.

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