ive now had two occasions where the broadband in our block of flats & possibly the street was down, and it was for about 3 days but would be up in the evening then gone again in the morning. Does anyone know if this rules you out of compensation? It’s a nightmare working from home so I’m suprised if this shouldn’t qualify.
yes i am With bt.
Have you reported a fault?
You will only be entitled to compensation if you have reported the fault.
Automatic Compensation | BT Help