I know it says beginner after my name on here. I am quite literally fed up with bt's bare faced lack of customer care, when it matters.
I know whom to contact.
The reason why this complaint has escalated is quite simply that i have not backed down. It's ok apologising but when it's costing your customer extra cash then c'mon.
I wonder, what if, what if the moderators dealt with this complaint. Would i be a different outcome?
I would like to think yes.
